Term of servise
Last updated: October 2025
Welcome to NeoCarb. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase.
If you do not agree with any part of these terms, please do not use our site.
General Conditions
By using this website, you confirm that you are at least the age of majority in your country or have permission from a legal guardian.
We reserve the right to refuse service to anyone for any reason at any time.
Products & Availability
All products are subject to availability.
We reserve the right to modify, discontinue, or limit quantities of any product without prior notice.
We make every effort to display product details accurately, but we do not guarantee that descriptions, images, or colors will be completely error-free due to screen variations.
Pricing & Payments
- All prices are listed in the currency shown at checkout
- Prices may change without notice
- Payment must be completed before orders are processed
We use secure third-party payment providers. NeoCarb does not store or have access to your full payment details.
Order Acceptance
We reserve the right to cancel or refuse any order for reasons including but not limited to:
- Suspected fraud
- Incorrect pricing or product information
- Unavailable inventory
If an order is canceled after payment, a full refund will be issued.
Shipping & Delivery
Shipping times and delivery estimates are provided for convenience and are not guaranteed.
NeoCarb is not responsible for delays caused by carriers, customs, or events beyond our control. Please refer to our Shipping Policy for full details.
Returns & Refunds
Returns are accepted according to our Return Policy.
Refunds are processed only after returned items are received and inspected. Shipping fees are non-refundable unless the item is defective or incorrect.
Warranty
Every product is covered by a 1-month limited warranty, which covers manufacturing defects under normal use.
This warranty does not cover damage caused by misuse, accidents, modifications, or normal wear and tear.
Intellectual Property
All content on this website — including text, images, logos, designs, and graphics — is the property of NeoCarb and may not be copied, reproduced, or used without written permission.
Limitation of Liability
NeoCarb shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.
Use of our products is at your own risk.
User Conduct
You agree not to use our website for any unlawful purpose or to violate any applicable laws, regulations, or third-party rights.
Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting on this page.
Continued use of the site constitutes acceptance of the updated terms.
Governing Law
These Terms of Service are governed by and interpreted in accordance with applicable laws, without regard to conflict of law principles.
Contact Information
If you have any questions about these Terms of Service, please contact us at: